Return Policy 

We are offering online internet purchases and are aware that it is sometimes difficult achieve the correct sizes, colors, etc… when we buy without having seen and tried on the garment.

We are offering you possibility to return the item (s) within 14 days of receipt, with the exception of items on final sale. You will be fully reimbursed. The only thing we cannot absorb is the return shipping costs.

Return & Exchange Details

For all returns or exchanges:

  • Items must not be washed, worn or damaged.
  • All original tags must be attached.
  • You must present a valid receipt (in store only)

If you want to return a garment, simply contact us via info@irissetlakwe.com and we will give you a return number. When the garment (s) is received at the warehouse, and this, in their original condition  your reimbursement on the credit card will be done.

Gift Cards

Gift cards may not be redeemed for cash or refunded unless required by law. All returned items purchased using a gift card will be refunded as merchandise credit back onto a gift card

Final Sale items

 RETURNS

Sale items marked with a discount can be returned for merchandise credit on an eGift Card if returned within 14 days of the shipping date. Sorry, no refunds to original form of payment for sale or discounted items.

Sale items marked with a discount of 50% or greater will be credit on a eGift Card.

eGift Card is a Gift Card that will be send by email with a promotional code. You will be able to keep the credit and use the it for your next purchase. Only available for our Online website. 

EXCHANGES

You will be able to exchange sizes if the product is still available. You need to contact us via email and we will gladly take care of your exchanges. 

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